NDIS provider · Blacktown and Western Sydney
Supported Independent Living (SIL) in Sydney
Janan Care is a registered NDIS provider of Supported Independent Living (SIL) in Sydney, for adults with disability who need daily support.
Open 24 hours. If we miss your call, we call you back.
- Registered NDIS provider
- English, Farsi and Dari spoken
- Fees paid by your NDIS plan
Who is SIL for?
Adults who need help with daily tasks, often for much of the day and overnight, and who want to live outside the family home or with more independence in their own home.
- A few hours: a morning routine
- Most of the day: 7am to 9pm
- Around the clock: day and night
We can staff all of them.
Is Janan Care a registered SIL provider?
Yes. Janan Care is registered with the NDIS Quality and Safeguards Commission for Supported Independent Living.
Since 1 July 2026, the NDIS rules require SIL providers to be registered. In force
What is Supported Independent Living?
Supported Independent Living is the NDIS funding that pays for support workers in the home, not for the housing. It is a “Core” support.
Your plan sets the amount, based on a roster of care that shows when support is needed, how many people share it, and what happens overnight.
What does SIL cover, and what doesn’t it?
| SIL covers (support) | SIL doesn’t cover (living costs) |
|---|---|
| Personal care: showering, dressing, grooming, toileting | Rent or a board payment |
| Meals: planning, shopping and cooking together | Groceries and food |
| Household tasks: cleaning, laundry, tidying | Electricity, gas, water, internet |
| Medication routines and getting to appointments | Furniture and personal items |
| Building daily living skills and confidence | The building itself (that is SDA, if eligible) |
| Support to take part in the household | Holidays and the cost of personal outings |
SIL covers (support)
- Personal care: showering, dressing, grooming, toileting
- Meals: planning, shopping and cooking together
- Household tasks: cleaning, laundry, tidying
- Medication routines and getting to appointments
- Building daily living skills and confidence
- Support to take part in the household
SIL doesn’t cover (living costs)
- Rent or a board payment
- Groceries and food
- Electricity, gas, water, internet
- Furniture and personal items
- The building itself (that is SDA, if eligible)
- Holidays and the cost of personal outings
Living costs are paid by the person to the landlord or housing provider. The money usually comes from the Disability Support Pension and Commonwealth Rent Assistance.
How SIL with Janan Care works
- First conversation. Call or send a message. We reply within 24 hours and ask about your area, the plan and the hours needed.
- Home visit. We meet the person and family, go through the NDIS plan and the roster of care, and learn routines, preferences and goals.
- Reports and therapists. If there are therapist reports or assessments, we read them and work with the team already involved.
- Service agreement. Plain-English terms setting out the supports, hours and how we work together.
- Care plan and home risk assessment. Written for the person, before any shift starts.
- Worker matching. We match support workers on location, skills, gender, language and culture, and introduce them before the first shift.
- First shifts and settling in. We check in after each new worker’s first shift, and again about two weeks in, to make sure the roster is right.
SIL vs SDA vs ILO
| Option | What it is | Who provides it | Janan Care |
|---|---|---|---|
| SIL (Supported Independent Living) | The daily support at home | A registered SIL provider | Provides it |
| SDA (Specialist Disability Accommodation) | The housing itself, built for people with very high support needs | An SDA provider (the landlord) | Works alongside SDA providers |
| ILO (Individualised Living Options) | A flexible home-and-living arrangement designed around one person, such as living with a host | An ILO provider | Doesn’t provide it |
Shared home or your own home?
-
Shared home Two to five people live together and share some support hours, with one-to-one time where each person needs it.
Housemates are matched on routines, personalities, interests and support needs.
-
Your own home SIL can also be delivered where you already live: a home you own or rent, or your own SDA home.
We bring the support to you.
Either way, the support follows you. If you move, you can keep the same provider.
How much support? Ratios and overnight
A roster can include:
- Shared support (for example 1:2 or 1:3): one worker supports two or three housemates at quieter times of the day.
- One-to-one (1:1): a worker with one person, for personal care, outings or times when someone needs full attention.
- Two-to-one (2:1): two workers with one person, for example for some transfers.
- Active overnight: a worker is awake all night.
- Sleepover (passive) night: a worker sleeps at the home and gets up when needed.
Who are our support workers?
Every Janan Care support worker has NDIS Worker Screening clearance, a Working With Children Check and our training before their first shift.
If your regular worker can’t come, we send someone else from your team.
Areas we support
We support people across Blacktown, Western Sydney, South Western Sydney and The Hills, in these council areas:
- Blacktown
- The Hills
- Penrith
- Fairfield
- Parramatta
- Cumberland
- Liverpool
- Canterbury‑Bankstown
- Camden
- Campbelltown
About 4,200 NDIS participants in these ten council areas have SIL or SDA in their NDIS plan (our count from NDIS Explore Data, the six months to 30 June 2026).
Based in Bella Vista, with no office to visit.
SIL and the 2026–27 NDIS changes
- The 2026 budget reset doesn’t cut SIL support In force The reset lets the NDIA cut two kinds of funding in new and reassessed plans from 1 October 2026; SIL rostered support isn’t one of them.
- If your plan funds 24‑hour care, there’s a safeguard In force You can ask for the plan to be varied within 90 days if a reduction leaves too little funding to keep the 24‑hour care going (two conditions, below).
The rules in detail
SIL registration. NDIS rules F2026L00802, made 23 June 2026 (in force). Providers who weren’t registered had to apply by 30 September 2026; from 1 October 2026, plan managers are told not to pay SIL invoices from providers who didn’t apply.
The budget reset. The two kinds of funding are social and community participation, and improved daily living skills. The Act names “assistance with daily living” and “home and living” as outside those cuts (NDIS Act s34A and s47B(9), and the Support Determination 2026; in force).
The 24‑hour care safeguard. Both must apply: the plan funds continuous 24‑hour care, and it has at least $215,030 across daily living, home and living and community participation supports. NDIS Act s47B and the High Support Needs Participants Determination 2026 (in force).
Plans renew automatically from 1 February 2027. Old-framework plans will roll over for 12 months with the same amounts, minus one-off funding and the two cuts above (NDIS Act s50A, inserted by the Securing the NDIS for Future Generations Act 2026; legislated, not yet commenced).
Questions families ask about SIL
Call 1300 323 296Will the same workers come?
We build a small regular team around each person, and they cover every shift, nights included. We introduce every new worker before their first shift.
How do I get SIL in my NDIS plan?
Talk to your support coordinator or planner and ask about home and living supports. Evidence usually includes a functional assessment from an occupational therapist and a proposed roster of care. We can help you work out the roster.
Source: ndis.gov.au
Do I pay Janan Care anything?
No. All of our fees are paid from the NDIS plan. Rent, board, food and bills are paid separately to the landlord or housing provider.
Source: ndis.gov.au
Can I change my SIL provider?
Yes. Check the notice period in your current service agreement; we can help with the handover.
Source: ndis.gov.au
Two other ways to get daily support at home
-
24/7 disability support at home
Many hours of support without moving out of home. -
In-home disability support
Personal care and daily living support, from a few hours a week.
Referring someone? Coordinators, SDA providers and discharge teams: see our referral page.
Talk to us about SIL
In a first conversation we’ll tell you whether we can staff your roster in your area. No commitment.
